MANAGED SERVICES

The proactive, straight forward, flat fee approach to your technology. Say Good Bye to hourly billing!

FUSE'S 3 M'S OF MANAGED SERVICE
MONITOR, MANAGE, AND MAINTAIN!

With Fuse's Mnaged Service we become the total I.T. Department for your organization! With our cutting edge systems we can monitor, manage, and maintain your technology in a way you have never seen before. Have an entire I.T. Department at you back and call without the cost of an I.T. Department.

Monitor

We understand that each company has their own applications and services that aid them in their success. We monitor those applications and services to avoid the costly downtime or loss of essential data.

Manage

Keeping your systems running smooth and updated is our top priority. We keep you network up to date to ensure you have as little downtime as possible.

Maintain

Our Network Administrators have the ability to do it all. They monitor and maintain on a constant basises, heading off problems before users ever know there was one. Imagine your issue being resolved without ever having to pick up the phone.

OUR PROCESS

Free Audit
Technology Improvements
Maintain

YOUR I.T. DEPARTMENT

Support Desk

Never outsourced, answered by a real person located in Ferndale without hold times.

Network Administrator

Handling of all your high end support needs, and proactive maintenance.

Director of Technical Services

Boss man, the head of your IT department.

Technical Coordinator

Created trouble tickets, and coordinates with our tech department for onsite service calls and ticket updates.

VCIO - Virtual Chief Information Officer

Your technical consultant analyzing your business, and how the evolution of technology can help productivity and best of all, the bottom line.

SUMMARY OF BENEFITS WITH MANAGED I.T. SERVICES

BUDGETING

Same flat rate every month for all the support and maintenance you will need

TIME SAVINGS FOR YOUR STAFF

No longer will your office manager have to approve and coordinate calls made to your support provider
Less down time allows you to keep doing what you do best. With a fully managed system, free from being held back by hourly billing, you can rest assured that every computer, server, and all the technology on your network will run smoother.
No need to review tedious hourly bills, every bill is the same!

BETTER COMMUNICATION

Never again will you have to question whether or not your I.T. is making a suggestion for your benefit or theirs.
Being linked to our exclusive "fusion" system will enable Fuse to communicate accurate and up to date information about your system at any time.
Our executive reporting allows you to know the state of all your technology.

FULLY MANAGED AND MONITORED

Not being constrained by hourly rates allows Fuse to implement any patch or technology fix on a consistent basis in order to give you the computing environment you were always meant to have.
Peace of mind. Knowing that all your technology backup, anti-virus, workstations, and server(s) are all being monitored and maintained on a consistent basis
Thought our response times were fast before? With Fusion they are even better!